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Blog - New DVD+RW drive

Technology New DVD+RW drive

Since I upgraded my computer hardware the other day, my DVD+RW drive (I-O DATA DVR-ABR4P, actually a re-packaged Ricoh MP5240A) refused read or write DVDs (though it could still read CDs). When trying to read a DVD I was getting a message saying to format the disk...
I don't think I had treated the drive badly while upgrading, but anyway the point is that it didn't work anymore. :)

I first went through the FAQs at the maker's site, and also searched the Web for similar cases. I found many forum threads about the same problem with other drives (by other makers such as Sony), saying that they had to get it repaired by the maker.
I contacted support at I-O DATA and after answering a checklist of common causes they quickly told me to ship them the drive.

So I sent it last Friday, and yesterday arrived a brand new drive! Decidedly, the former was probably FUBAR'd. :)
Luckily it was still under the 1-year warranty, since I had bought it around November last year, so it was free! (except for shpping the drive to them, which cost me ¥610) Thanks I-O DATA!

Now I just hope this one will last longer...

Posted on August 12, 2004 at 11:33 | Tweet |


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