http://www.useit.com/alertbox/ Current Issues in Web Usability Jakob Nielsen 2012-01-30T10:34:17+09:00 http://www.useit.com/alertbox/ui-chrome.html "Chrome" is the user interface overhead that surrounds user data and web page content. Although chrome obesity can eat half of the available pixels, a reasonable amount enhances usability. Jakob Nielsen http://www.useit.com/alertbox/thinking-aloud-tests.html Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems. Jakob Nielsen http://www.useit.com/alertbox/intranet_design.html Social networking and personalization rise to higher levels this year, while mobile intranets continue to cut their teeth. Also, smaller organizations get larger teams and better designs. Jakob Nielsen http://www.useit.com/alertbox/overloaded-commands.html Overloading different outcomes on similar commands can be confusing. Using the same command for multiple actions enhances usability if the results are conceptually the same. Jakob Nielsen http://www.useit.com/alertbox/kindle-fire-usability.html Mobile web sites work best on the 7-inch tablet. Users had great trouble touching the correct items on full sites, where UI elements are too small on the Fire screen. Jakob Nielsen http://www.useit.com/alertbox/study-accuracy-confidence.html Better to accept a wider margin of error in usability metrics than to spend the entire budget learning too few things with extreme precision. Jakob Nielsen http://www.useit.com/alertbox/mobile-ux-guidelines.html Many guidelines are similar for mobile and desktop design, but their mobile interpretation is much more unforgiving. Jakob Nielsen http://www.useit.com/alertbox/ecommerce.html Sites have improved, and we now know much more about e-tailing usability. Today, poor content is the main cause of user failure. Jakob Nielsen http://www.useit.com/alertbox/mobile-writing.html Writing for mobile readers requires even harsher editing than writing for the Web. Mobile use implies less patience for filler copy. Jakob Nielsen http://www.useit.com/alertbox/mobile-usability.html The user experience of mobile websites and apps has improved since our last research, but we still have far to go. A dedicated mobile site is a must, and apps get even higher usability scores. Jakob Nielsen